What personal data/information do we collect about you?
Your Personal details
When you share your relevant information while placing the order or using our website, we use your name, contact details like phone number, address, email ID, location, gender, product reviews or feedback, and other information which you fill in while creating an account.
Transaction & Billing data
We use credit and debit card details and delivery addresses when you buy any item from us while using our website.
Your Personal Interaction records
We maintain the records of your personal interactions with us when you contact our customer service team on call, mail, and social media.
Information you submit to us when you participate in any competition or survey happening on our official website or social media.
Why do we need your personal information?
We need your personal information for the below purpose:
- To process your order request;
- To create your profile on our authorized website;
- To provide a completely authentic solution to your queries related to our products or services.
- To share the relevant information to you related to the product or service and display the content we believe you will be most interested or required by you, depending on your account information, your buying history, and browsing history.
- To bring necessary changes to our website/product/service, we collect customer feedback or reviews;
- To send you promotional & marketing messages for the advertising purpose;
For Marketing purpose
We love to connect with our buyers or consumers from time to time for marketing purposes. We will definitely use your personal information to send you our exciting offers, coupons, or other marketing messages by email, texts, social media posts, or WhatsApp.
In case, if you don’t want to receive the marketing communications from us, you are free to do the necessary changes as per your interest or preferences at any time by contacting us on our toll-free number +1800-180-9438 or you can drop us requesting mail to customercare@HealthfarmNutrition.com or just a click on the ‘unsubscribe’ link in your mail ID or update your profile settings on the official website.
Once you unsubscribe from marketing, we may still connect you with service messages from time to time like notifications regarding orders and delivery messages, and also with other information related to your legal rights.
We never forget our loyal customers so we take care of your every little need so you may also see product advertisements for our Site on third-party websites, consisting on social platforms. We prepare these ads for you using cookies. If still, you are least interested to get these notifications related to ads, then change your cookie and privacy settings on your web browser and these third-party websites.
It is required to disclose your personal information if you violate our terms and services or if it is necessary to reveal it for legal purposes.
If the company will plan to acquire or merge with another brand or company in the future, we will share your information with new owners or business partners so that we will sell products to you on a continuous basis.
We provide complete security that information is encrypted when leaving the site. This procedure consists of the transforming of data or information into a code to protect forbidden access. This official site uses secure methods to prevent all debit and credit card transactions. Authentic encryption modes such as SSL Healthfarm Nutrition are used to prevent customer information.
We assure you this website is not intended for and used by, children under the age of 18. We never collect personal information from children under the age of 18.
Toll-free number: +1800-180-9438
Timings: MONDAY TO SATURDAY (10 AM-6 PM)
Office Location: SCO-122, Urban Estate, Phase 2, Jalandhar, Punjab, India.
Pin Code: 144001.